As we are all being affected by the Covid19 pandemic to some capacity, please allow for any possible delays in packages being delivered you.
We are being informed by a number of our partner courier services, there are a large number of personel who are on sick leave due to Covid. This is having a direct impact on package handling and delivery timescales. Please understand these delays are taking place once your order has been handed over to the courier service and is a matter that is beyond our control.
However, to obtain an up-to-the-minute information on the delivery progress of your order, we have made tracking the status of your order simple by providing you with a Track & Trace link along with a parcel tracking reference number. This information is displayed in the shipping confirmation email that is sent to you when your order has been confirmed as being 'Shipped' or dispatched from our warehouse.
If you require your order urgently, we advise in placing your order as early as possible and allow extra time for your package to reach you. We will continue every effort to package and ship your order in a timely and efficient manner to reduce the overall time of your packages being delivered to you.
Please be advised delivery delays are a rare occurence. However, we think it is important to inform our customers there is a slight possibility of you experiencing this issue.
For more general information on our shipping services and expected delivery timescales please click here
We would like to take this opportunity to thank all of our customers for supporting us and to thank you in advance for your patience and understanding.